On Leadership

Hazel Ng, Prudential Assurance

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A Monthly Curated Newsletter

Leadership is the act of guiding a team or individual to achieve a goal through direction and motivation -- and there is a leader in all of us. This issue contains insightful resources and pointers that touch on the various under-talked about but important aspects of leadership. I hope this inspires us to not just exercise good leadership in our daily lives as individuals and organisations, but more importantly, help us get through and thrive even in difficult times.

Build Your Reputation as a Trustworthy Leader

People’s expectations and definition of trustworthiness are broadening for leaders, and it takes a lot to gain that trust. The author offers four research-based practices for leaders to master to earn and keep the trust of others. If you hope to enjoy a career of great influence and impact, start by cultivating a trustworthy reputation.

Adam Grant on leadership, emotional intelligence, and the value of thinking like a scientist

In Adam Grant's latest book, 'Think Again: The Power of Knowing What you Don’t Know', he makes the case for greater flexibility in our views—and offers tactics for leading discussions that may help others do the same. This conversation was part of a new discussion series for McKinsey partners and clients called "Modern Leadership," which is designed to explore new dimensions of leadership with experts and leading thinkers who can help strengthen, challenge, and stretch our ability to build resilient teams and thrive in uncertain times.

How to discover your ‘why’ in difficult times | Simon Sinek

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Proudly Brought to You I seek to reach out to people who believe in safeguarding the interests of their loved ones. Let me know if I can be of help to someone you know or care about. We can make a difference to lives when it matters most. Cheers.
Hazel Ng, Prudential Assurance

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Testimonials and Referral Notes

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Mdm Lim. Retiree

🌻🌻🌻 A brief testimonial of service given by Ms. Hazel Ng. She is: • Persistent and friendly • Prompt in action and helpful • Patient to explain complicating policy in simple terms • Sensitive not to waste unnecessary time • Resourceful to get compulsory documents done in shortest time possible. • Ever ready and quick to help.

Shar-Lynn. Chiropractor

Thank you Hazel for taking such great care of me and my family. It's been really great working with Hazel on all our insurance needs. A very personable individual to work with. She takes great care of her clients!

Siti Nurhanim

Hazel and I known each other for almost 30yrs now. I just want to say how much I appreciate her efficiency to our needs so quickly especially in urgent matter regarding my health. Choosing the right company to deal with is important but with the right agent is even more important. Should any insurance matter arise, I know I’m in good hands with Hazel and Prudential. Her customer experience had exceeded my expectation. She not only occasionally remind me and my family on how to manage well in our savings, retirement planning and Hibah but also concern about our well-being. Looking forward to keep upgrading my financial plans with her and highly recommend her to others for guidance and advice in financial planning. Once again thank you for everything and thank you in advance for all your hard work till I grow old.

Adeline V. Inflight Trainer

My insurance agent, Hazel Ng, from Penang has and always will go above and beyond customer satisfaction!!! Hazel has been our family insurance agent for the past 8 years and I plan on never leaving Hazel. I personally feel she goes out of her ways to provide exceptional customer service as well as giving competitive quots. Hazel continually displays a professional and kind disposition and Prudential needs to be proud to have her as their agent. Hazel will follow through on any request or question I have in a prompt manner and is so pleasant to deal with. I will highly recommended Hazel Ng to all my contacts. Keep it up Hazel.

Kalvin Ooi. Deputy CEO

Hazel是一个很专业，在保险业有非常丰富经验的保险代理，同时也很勤劳和负责任。开始接触是因询问她范围以外的其它问题，可是最后她还是帮我解决了。所以Hazel是一位值得信赖值得支持的朋友。😊

Sean Tham and family. Auditor

Hazel is my sister's BFF and I got to know her obviously from my sister. Hazel was a great help for me and my family overall insurance need. She is a good insurance advisor constantly follow up and do policy review with us especially when there's a change in our lifestyle. Thank you for your prompt attention, great and friendly service to us. It is much better dealing with professional like you. Last but not least, would like to thank you for being an amazing Insurance Advisor!